Conflict management
Keywords:
conflictology, Conflict, Types of conflicts, Сonflict management process, Conflict prevention, Сonflict resolution strategiesSynopsis
The textbook is the result of many years of experience in teaching the discipline "Conflict Management". The authors presented the basics of conflictology as a science, the theoretical foundations of the study of conflictology, types of conflicts and their causes, dynamics and mechanisms of conflict, the process of conflict management, methods and forms of conflict management, conflict prevention and regulation, conflict resolution strategies. Tasks for students' independent work and a terminological dictionary are presented separately. The publication is intended for scientists, civil servants, teachers and students of higher education institutions, practitioners, and a wide range of readers who are interested in the problems of conflict management.
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